Reputation Management on Social Media

Wednesday, Nov 9, 2016 6:00 PM - 8:00 PM

Kristina Centnere, owner of eKAT Development, an internet marketing firm, discusses approaches to the management of the online reputaton of your business. If you have ever used Yelp or Google reviews to pick a restaurant or a plumber, you know that what is said about your business online can make a difference. Additionally, consistent reviews help significantly with search engine optimization. With proper reputation management, you can make sure that even negative reviews don’t hurt your business.

This workshop will help you:

  • Understand the importance of social media as a reputation management tool
  • Respond properly to positive and negative reviews of your business on social media
  • Properly monitor your reputation online

Advance registration with SCORE at is suggested. Sign-in at 5:30 pm; workshop 6-8 pm. Co-sponsored with Fairfield County SCORE.

Kristina Centnere is the owner of eKAT Development, a full-service internet marketing firm. She started her career in marketing as a content developer for websites and social media profiles and transitioned to also include website design anddevelopment, search engine optimization andmarketing, mobile application development and software development. An expert in social media content creation and advertising, Ms. Centnere and her team helps clients get the most out of their online presence by creating both online and offline strategies in improving customer relations, generating authentic reviews and monitoring reputation.



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