IT Support Associate, Part Time

Westport, CT  

You have an opportunity to join a great team of dedicated staff who are committed to excellent patron services and who are transforming the Westport Library (CT) to meet the evolving needs of our patrons.

The library is recruiting for part-time IT Associates to work regular evening and weekend shifts and on an “as needed” basis, including days, evenings and weekends. The IT Support Specialist performs analytical, technical, and administrative work in the installation of new and existing computer systems and workstations; troubleshoots and resolves issues with computer systems and peripheral equipment throughout the Library and supports patrons with the use of technology.

Requires:  

High School Diploma or equivalent. At least two years’ work experience, or a combination of education and work experience may be considered. Experience with Microsoft networks preferred. Thorough knowledge of Microsoft Operating Systems including servers, thorough knowledge of Active Directory, Microsoft Office Applications, ability to manage Office 365 and familiarity with Macs. Ability to troubleshoot hardware, software, network, and firewall problems. Ability to manage zoom conferencing and basic media set-up. Excellent verbal and written communication skills and courteous and efficient when helping patrons and staff and resolving issues. Ability to identify potential problems and seek solutions plus ability to lift to 40 pounds.  Ability to work evening and weekends as required.

Rate: $ 18.50 per hour

Send resume to jobs@westportlibrary.org and include title in subject line of position.

 

The Westport Library Board and Westport’s Representative Town Meeting are seeking candidates to fill vacancies on the Library Board of Trustees.

About the Westport Library:

The Westport Library stands as a beacon of excellence in the realm of public libraries. Recently awarded a prestigious 5-star rating from Public Library Service’s 2022 Library Journal Index — the highest score attainable — it ranks among the top libraries in the United States. As the sole 5-star library in Connecticut, the Westport Library distinguishes itself in the top 1.6% of public libraries nationwide. Beyond its accolades, the library serves as a dynamic community hub, fostering connections, providing essential resources, and nurturing a culture of lifelong learning.

Position Summary:

The position of Trustee presents an opportunity for civic-minded individuals to make a significant impact and contribute to the continued success of the Westport Library. Trustees are instrumental in guiding the library's mission and ensuring it remains a vital resource for the community.

Responsibilities include:

  • Acting as an ambassador and advocate for the Westport Library, promoting its mission, vision, and strategic initiatives.
  • Collaborating closely with the Library’s Executive Director, supporting fundraising efforts, policies, and strategic priorities.
  • Engaging in stewardship activities, including budgetary oversight, fiscal responsibility, and financial alignment with fundraising goals.
  • Participating in hiring and evaluating the Executive Director.
  • Regularly attending and contributing constructively to Board meetings and discussions.
  • Serving on committees as assigned by the Board President.
  • Representing the Library at community events.
  • Ensuring efficient and productive operation of the Library.
  • Staying informed about Library issues and relevant laws.

Qualifications:

  • Resident of the Town of Westport as of June 30, 2024.
  • Ability to work cooperatively with others.
  • Candidates with a track record in fundraising and connections within the community are encouraged to apply.
  • Knowledge of public funding and service on other boards is advantageous.
  • Skills in management, planning, marketing, finance, and law are valued.

Application Details:

Trustee appointments typically span four years, commencing on July 1, 2025. Interested candidates should email a resume and letter of interest to Sally Presutto at spresutto@westportlibrary.org no later than March 28, 2025. Applicants are encouraged to review the Library’s Strategic Plan and visit the Library’s website for more information about the role of the Board of Trustees.

Following the submission of materials, qualified candidates will be contacted with further information on the interview process.

Westport Library Café Associate:

Join the friendly and talented staff who contribute to the Westport Library being a cutting-edge Library. We are seeking a new Café team member who is honest, self-motivated, and reliable with a positive attitude and superior customer service skills.

Café Associate is scheduled to work weekday morning or afternoon shifts (and an occasional weekend shift). Currently availability on Mondays is a must. Schedules might change from month to month depending on staff availability. This is a part-time position working up to 19.5 hours per week.

Applicant must be comfortable with POS payment systems and possess the ability to remain calm in a fast-paced environment. Prior café experience and espresso bar knowledge preferred, but training will be provided. Applicants with ServSafe Food Protection Manager certification will get priority.

The Café serves a selection of baked goods, snacks, salads, and sandwiches in addition to a variety of drinks including espressos, lattes, and specialty drinks.

In addition to preparing drinks, serving food and processing payments on the POS, all Café team members are required to clean and sanitize surfaces and equipment and restock the Café, as needed. The morning shift will also include some food preparation.

The job requires standing for extended periods of time and strength to lift and carry heavy stock items up to 40 lbs. (like cases of water). The starting salary is $15.69 per hour plus tips.

Apply now by e-mailing jobs@westportlibrary.org with a cover letter and copy of your resume. Please put the position title in the subject line of your e-mail. We look forward to hearing from you!!!

Job Type: Part-time

Salary: $16.35 per hour plus tips

Benefits: Employee discount

Physical setting: Café

Schedule: Half day shifts. Approx 7:30am – 12:45pm or 12:30pm – 6pm

Note: ServSafe Food Protection Manager Certification will be required once settled into job

Required Experience: 2 years of customer service experience, barista experience is a plus.

JOB TITLE:             CIRCULATION COORDINATOR

REPORTS TO:        PATRON EXPERIENCE AND FACILITIES MANAGER

MIN SALARY:         $51,844

The Westport Library has an exiting opportunity for a service-oriented professional with great communication skills and two years’ prior Library experience or extensive experience working in a customer-focused role, to join the Patron Services Team.

The Westport Library, located on the banks of the Saugatuck river in Connecticut is widely considered special for several reasons, including being a hub for learning and creativity, its commitment to community engagement, its innovative programming and services and its architectural beauty.

Under the direction of Patron Experience & Facilities Manager, the Circulation Coordinator supports patrons with their Library account, using the Library Management System; information requests; circulation and recommending materials that meets patrons’ reading, viewing, and listening interests. The Coordinator also works in the Materials Management Department processing and deaccessioning materials, maintaining the Reader’s Choice collection, and placing holds on items suggested for purchase. The Coordinator will use their attention to detail and problem-solving skills to consult with other departments to ensure internal events, outside bookings, & meetings are effectively coordinated with Facilities and Patron Experience to ensure the best patron experience for all.

This position requires the ability to work a flexible schedule as needed including evenings and weekends, comfort with using technology, being an avid reader and the ability to be active for long periods of time.

Interested applicants send your resume and cover letter to jobs@westportlibrary.org and include the title of the position in the subject line.

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